Shipping policy

1. Order Processing

All orders require an exclusive processing time of 5–7 business days before shipment. During this time, your order is prepared, checked, and packed for dispatch.

2. Shipping Time

After processing, delivery usually takes 7–15 business days, depending on the destination country, local carrier services, and seasonal demand.

3. Shipping Delays

While we always aim to deliver on time, delays may occur due to customs clearance, holidays, weather conditions, or courier issues. These circumstances are outside of our control.

4. Tracking Information

Once your order has been shipped, tracking information will be provided when available.

5. Incorrect Shipping Details

Please make sure your shipping address is correct before completing your order. We are not responsible for failed deliveries caused by incorrect or incomplete address details provided by the customer.

6. Lost or Damaged Parcels

If your parcel arrives damaged or if there is an issue with delivery, please contact us at info@kitsofglory.com as soon as possible with your order number and relevant photos.